Nadine Chalati is a recipient of the 2020 RBC Canadian Women Entrepreneur Awards Ones To Watch Award. She is a lawyer and the owner of the boutique law firm Chalati Lawyer, specializing in corporate and commercial law. As a firm advocate for accessibility in the legal system, Nadine regularly acts as an outside general counsel for small-to-medium sized businesses and assists not-for-profits and charities. Accentuating her practice on improving accessibility to justice and providing value to the community, Nadine also films daily legal segments on corporate and commercial law on Instagram.
My first job ever was… a lab technician at a pharmacy. It was my first experience in the service industry. It taught me how to communicate effectively with clients, provide outstanding service and resolve disputes. Additionally, as a lab technician, I learnt the importance of thoroughness, diligence, and revision of every action, even if they appear simple, such as counting pills. The skills I learnt then as a teenager are at the base of the skills I utilize today as a lawyer and entrepreneur.
I decided to be an entrepreneur because… I felt in me the desire to build something on my own. I was drawn to the idea of creating my own independence and relying on myself to make a living. Also, I craved the freedom to carve myself my own niche in law. I felt that I could only do that if I had total freedom to take the risks necessary to establish a practice that was totally customized to my interests.
My proudest accomplishment is… growing my business to the stage it is at now and consistently finding ways to leverage my skill set, my network and my drive to further its growth. I am endlessly grateful for it.
My boldest move to date was… starting from scratch. I was very young, fresh out of school, had no clients or a network. Looking back now, I am proud that I had the confidence to be so bold and take the risk!
I surprise people when I tell them… that I opened my firm at 23.
I knew it was time to launch my business when… I was at a crossroad. I was sworn into the Bar after an internship that was focused on litigation. Although I loved litigation, I discovered that it was a great source of stress in my life. I had to therefore decide if I wanted to continue pursuing the path of litigation, working in a firm, or if I wanted to shift towards building my own practice where I could tailor my business to suit my personality.
My best advice for aspiring entrepreneurs is… Prepare. Prepare. Prepare. Practice. Practice. Practice, with the objective of performing with excellence. You show your worth by being excellent. The ability to provide quality work will help you build a solid foundation of clients. In turn, this will give you the inspiration to consistently evolve your business and most importantly, it will give you pleasure to work.
When I am struggling with an issue that is not straightforward, I pause, I study and I evaluate the elements at hand.
My best advice from a mentor was… Just post it! It does not matter if it’s not perfect. My website, my first video, first ad, first blog… they were far from perfect, but they were good enough. That first “good enough” gives you just enough momentum to start landing your first clients, building a network, attracting attention. Eventually, you look back and notice you have a bank of clients, skills and content that came from that first, “not perfect but good enough.”.
When the going gets tough, I tell myself… that the business that I am trying to grow is not any kind of business. I am trying to grow a business as a lawyer within the boundaries of my professional order. When I am struggling with an issue that is not straightforward, I pause, I study and I evaluate the elements at hand. Often, I will go for a walk in nature or meditate to assess the issue at hand properly and in a sound mind.
If I had an extra hour in the day, I would… learn a new skill, kayak, paddle board, meditate, do yoga and enjoy the beauty and simplicity of life. I believe my creativity originates from the pause, from slowing down. Once I feel inspired and recharged, I can focus again on performance and development of my goals.
I stay inspired by… when I see a client leave my office with a smile and they are appeased by my work, it inspires me to keep doing good work and persevering. Seeing them happy brings joy to my day and is really the best part about the work I do.
The future excites me because… there is so much potential for change and transformation in the legal industry. Whether that be in the way that we service our clients, the products that we can create to better serve them or the platforms we can utilize to further disburse legal information to the public at no cost. The potential is limitless and I am truly excited to be able to play a part in this transformation.
My next step is… to continue to grow Chalati Lawyer, to build an even stronger niche in corporate and commercial law and ultimately to be able to help more businesses with our services. Part of that process involves building new innovative products that both our clients and the community at large can use and to post more legal content on various social media platforms in order to make legal information widely accessible to the public at no cost.